Frequently Asked Questions

Good question, this is often split into two separate fees; a rent collection fee and a management fee. Your Portfolio Manager will discuss Management Fee’s with you during your initial consultations.

While our Team has a ZERO tolerance on rent arrears, some tenants will encounter issues that will impact their ability to make rental payments on time. Therefore, we have a daily monitoring routine, notifying our Team of missed payments. If a payment is missed or late, the tenant will be notified of the first late payment via phone calls, SMS and emails, promptly resolving the issues.